Shipping Policy
Last Updated: May 20, 2026
Thank you for shopping with us. This Shipping Policy explains how we process,
ship, and deliver orders placed through our website.
1. Order Processing
Orders are typically processed within 1–3 business days after payment is
confirmed. Orders are not processed or shipped on weekends or holidays.
If we experience a high volume of orders, processing times may be delayed.
We will notify customers of any significant delays.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days
- International Shipping: 7–21 business days
Delivery times are estimates and may vary depending on carrier delays,
customs processing, weather conditions, or other unforeseen circumstances.
3. Shipment Confirmation & Tracking
Once your order has shipped, you will receive a shipment confirmation email
containing your tracking number. Tracking information may take up to 24 hours
to become active.
4. International Shipping
We may ship to selected international destinations. Customers are responsible
for any customs duties, taxes, or import fees imposed by their country.
We are not responsible for delays caused by customs clearance procedures.
5. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us as
soon as possible with your order number and supporting information.
We will work with the shipping carrier to resolve the issue where applicable.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
7. Contact Us
If you have any questions about this Shipping Policy, please contact us:
Email: inquire@crimxon.com.ph